Leverage our extensive IT industry experience with the reliability and peace of mind of Pebble IT’s outsourced Oracle managed services. Our service is efficient and cost effective, with the potential to save your organisation thousands of dollars per year in staffing and maintenance costs. Pebble IT understands that systems don’t operate in isolation. Rather, they are part of a comprehensive infrastructure stack that supports your day-to-day business operations – A stack consisting of hardware, database, integration technologies, networking, and applications. Our outsourced model includes a complete Oracle managed services offering for:

    • Databases: Oracle, SQL and Sybase
    • Operating Systems: Unix/Linux/Solaris & MS SQL

Our Service is comprehensive, and designed to provide a total outsourced solution covering:

 

Oracle Managed Services - Monitor
Monitor
  • 24/7 Proactive monitoring
  • SLA based response times
  • Mission critical /Emergency Response
  • Advanced monitoring tools
  • 24/7 Help Desk Support

 

Oracle Managed Services - Manage Optimisation
Manage
  • Backup/Restore/Disaster Recovery
  • Database Maintenance
  • Patch Management
  • Integration Services
  • DBA OnDEMAND

 

Optimise
  • Database Performance Tuning
  • Application Performance Tuning
  • Database Stabilisation
  • High availability assurance
  • Transition Services
  • Upgrades
Why Outsource Oracle Managed Services with Pebble IT?
  • Knowledge – We have extensive breadth of systems knowledge
  • Technology – Advanced monitoring tools are utilised to monitor your systems
  • Potential cost reductions in the region of 25-50% compared with in house support
  • Cost control and transparency – Pay for only what you need and use
  • Proactive and Responsive– Detect potential issues before they become an expensive problem
  • Unmatched Experience and Advice – Proven experts on hand when you need them
  • Reliability – 24/7 active monitoring, you can depend on Pebble IT
  • Regular Reporting and feedback – We keep you completely informed
  • Monthly account and system review meetings
  • Performance based Service Level Agreement (SLA) guarantee from 15mins for mission critical systems
Contact us today to find out how your business can experience the cost saving efficiency and service benefits of becoming a Pebble IT Oracle Managed Services Client.